Customer Policy

Post on 28/04/18 by admin

Discount frame

2-3 kg 10 USD/kg
3-5 kg 14 USD/Kg
5-10 kg 20 USD/Kg
10-20 kg 30 USD/Kg
20-30 kg 44 USD/Kg
40-50 kg 60 USD/Kg

From upon 50 Kg, please contact us to get special discounts.

For closure, frontal, wig and lace 360, if customers order at least from 20 pcs in total, we will apply a discount frame as below:

Closure 2 USD/Piece
Frontal 4 USD/Piece
Wig and Lace 360 6 USD/Piece

Our workers will start an order when we already receive full payment or a half deposit from customer.
For customer paying a half deposit, before shipping, he has to pay the balance so that we can give the package to delivery agent and ship to him.

Return Policy

If you feel your product is unsatisfactory and would like a refund or an exchange, you must return it to us within 02 days since the days you receive it according to shipping agency track. The hair must be not used or damaged. Postage must be covered by the sender and it’s the responsibility to ensure that their return postage is appropriately covered.
In case you want return the product, we will refund product price and shipping fee back after 2 working days we receive the right product.

In case you want to change to other product due to unsatisfactory, we will suffer shipping fee one time and you suffer the rest of shipping fee because before shipping, we always take pictures and videos of the hair and send to customers. To avoid any dispute, please check pictures and videos with sales that you spoke to.

Beautiful Hair Store can not take any responsibility for the transportation of goods being returned to us, we advise that you use a tracked delivery service.

Once we have received your return, please allow our team up to 2 working days to process the refund/exchange. No refunds will be processed until we have received the parcel back at our head office. Then we will send you proof of return payment.

Privacy Policy

Beautiful Hair Store is completely committed to protecting the privacy of our site visitors and customers. Therefore we will not disclose information about our customers to third parties except where it is part of providing a service to you.


We will never public your name, address, e-mail address, credit card information or any other personal information to any third party without your consent.

Communication and Marketing

If you have made a purchase from our company (thank you!) we may occasionally update you on our latest products, news and special offers via e-mail if you opt-in to receive email marketing communications from us. You can opt-out at any time.

Website Statistics

We may record statistics about the number of visitors to this Website or number of purchases made for improvement purposes. This is to help us improve the services to our customers and ultimately provide the most appropriate products.

Protecting your security

We may use personal information provided by you in order to fulfill necessary anti-fraud checks. This information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm identity for security purposes.

Third party websites

Our site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any liability for these policies.

Sandy Ta

Skype: Sandy Ta

Whatsapp!: +84886477086

Alice Nguyen

Skype: Alice Nguyen

Whatsapp!: +84886092786

Kelly Accasia

Skype: Kelly Accasia

Whatsapp!: +84886197836

Elena Le


Whatsapp!: +841297354712